Receiving an electrical defect notice in NSW can be stressful, especially if you’re unsure what it means or how to fix the issue. This guide will walk you through what a defect notice is, why you might receive one, and how to resolve it quickly and safely.

What Is an Electrical Defect Notice?

An electrical defect notice is a formal warning issued by your electricity network provider (like Ausgrid or Endeavour Energy) stating that your property has electrical installations that are unsafe or non-compliant with current safety standards.

It’s typically issued after a scheduled inspection or when network technicians detect a problem. You might receive a notice due to issues like damaged or aged private power poles, exposed wiring, outdated switchboards, unsafe overhead service lines, or UV-damaged consumer mains.

What Happens If You Ignore It?

Ignoring an electrical defect notice can lead to serious consequences, including disconnection of your power supply, heavy fines, and increased risk of fire or electric shock.

In NSW, you usually have 21 days to rectify the defect. Acting quickly is key to maintaining safety and avoiding disruptions.

Who Can Fix a Defect Notice?

Only a Level 2 Accredited Service Provider (ASP) is authorised to carry out most defect rectification work. General electricians may not be qualified for these specialised tasks.

Selectrical is a Level 2 ASP with experience handling all types of electrical defect notices across Sydney and surrounding areas.

Steps to Fix an Electrical Defect Notice

To resolve a defect notice:

• First, review the notice carefully and take note of the listed defects.
• Then, contact a qualified Level 2 electrician to schedule an inspection and obtain a repair quote.
• Once agreed, ensure all necessary repairs or replacements are completed to meet NSW standards.
• Your electrician will submit a Certificate of Compliance (CCEW) to the network provider.
• In some cases, the provider may conduct a follow-up inspection to confirm the issue has been resolved.

Tips to Avoid Future Defect Notices

To minimise your risk of receiving another notice, regularly inspect older homes for wear and tear, replace aging switchboards and wiring as needed, and always hire a licensed Level 2 electrician for installations. Watch for early warning signs like flickering lights or exposed cables and act promptly.

Thinking About Upgrading?

Learn more about how a switchboard upgrade can help you prevent electrical defect notices and ensure your property meets NSW safety standards.

Understanding the role of a Level 2 electrician is also essential, especially when dealing with network connections and compliance issues.

For more details on current regulations, visit NSW Fair Trading’s guidelines on electrical safety standards.